Frequently Asked Questions
What type of test is it: Swab or Blood?
We utilize swab collection kits intended for nasal samples. This is not the deep nasal collection (nasopharyngeal). We use a nares swab which goes about 1 inch into each nostril.
Is this an active infection or antibody test?
The test we are using tests for active infection, not antibodies from past infection. The molecular tests have been authorized only for the detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens.
If I do not have insurance, can I still get a test?
At this time, we are only able to conduct testing on individuals with commercial insurance. If you have Medicaid, Medicare or do not have insurance then please visit this link to locate another testing location to assist you:.
How do I request another copy of my test results ?
Login to your Quest Patient Portal and view or download your test results.
What does a negative test mean?
A Not Detected (negative) test result for this test means that SARS-CoV-2 RNA was not present in the specimen above the limit of detection. A negative result does not rule out the possibility of COVID-19 and should not be used as the sole basis for treatment or patient management decisions. If COVID-19 is still suspected, based on exposure history together with other clinical findings, re-testing should be considered in consultation with public health authorities. Laboratory test results should always be considered in the context of clinical observations and epidemiological data in making a final diagnosis and patient management decisions.
Is covid testing covered by medical insurance?
At this time, most commercial insurance providers cover the cost of covid testing. However, with so many different insurance providers it is ultimately the patient’s responsibility to confirm eligibility.
How will I get the results?
Your results will be posted in your Quest Diagnostics Patient Portal in 2-4 business days. After completing the covid registration form, you will receive an email with a link. You can also click here to sign in or create your Quest Patient Portal account.